Returns
Draft policy. This is a starting point for the online store and should be reviewed before the shop goes live.
Fresh & Perishable Items
For food safety reasons, perishable items (boudin, cracklins, specialty meats) cannot be returned. If your order arrives damaged, spoiled, or incorrect, contact us within 48 hours of delivery with your order number and a photo and we'll make it right, a replacement or refund.
Gifts, Seasonings & Merch
Unused, non-perishable items in original condition may be returned within 30 days of delivery. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
How to Reach Us
Call 318-483-6447 or message us on Facebook. We're a local shop, we'll take care of you.
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Bernard's Specialty Meats